CANCELLATION OF LESSONS BY STUDENT
The Student may cancel the lesson by giving at least 24 hours prior notice to the Tutor in which case a refund will be given. Lessons not attended by the student without giving 24 hours prior notice to the Tutor shall be charged at the full rate.
CANCELLATION OF LESSONS BY TUTOR
The Tutor may cancel lessons by giving 24 hours prior notice to the Student. The Tutor shall reschedule the appointment at a time agreeable to both parties, failing which the Student shall be refunded the full amount for the lesson.
Fees are calculated according to the times stipulated in the schedule and no adjustment shall be made for time lost because of late arrival by the Student. Students who arrive late will only be tutored for the remainder of the scheduled session. There will be no prolonged sessions.
Any lost time because of the late arrival of the Tutor shall be compensated for by extending a lesson by mutual agreement and by such amount of time that was lost.
Students who are not present at the pre-determined location when Tutor arrives or who are more than 15 minutes late are considered no-shows. If the Student is a no-show, he or she is still responsible for payment for the tutoring session. No discount or refunds shall be given in respect of lessons not attended by the Student.
OBLIGATIONS OF THE STUDENT
- The Student undertakes to assist the Tutor in identifying problem areas in which the Student needs specific tutoring.
- The Student agrees to be prepared for every session by having all materials, utensils, homework, etc. ready and available.
- The Student agrees that assignments, exercises or homework form an integral part of tutoring and undertakes to complete such work timely.
While I endeavor to provide the best educational services possible, the Tutor makes no promises or warranties with regards to a Student’s performance as a result of any tutoring provided. In no event shall our obligations, expressed or implied, to any customer, exceed those obligations specifically noted herein.
AGREEMENT FOR PAYMENT
Payment shall be made before the start of a tutoring session.